State Farm® Insurance Agent Michael Szafranski
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kelley Jones
June 17, 2026
"I've worked with Trish a few times. She is always friendly, knowledgeable and quick to help! The customer service at the office is excellent. I would highly recommend Trish Rayer or any of the other agents in the office."
"Thank you, Kelley! I'm happy to hear that Trish has been friendly and knowledgeable during your visits. We take pride in providing excellent customer service, and it's great to know you would recommend our team. Feel free to reach out if you need anything else!"
Hoot
May 17, 2026
"Unfortunately I hit a deer that caused considerable damage to my car. I thought “here we go”, this is going to take a lot of time and effort , on my part, to get it fixed. I made one call to my State Farm agent, Trish Rayer, and everything was handled immediately. I even had the car rental company call me. I took the car to one of their authorized service garages. I thought I wouldn’t see my car for a week or two. I took the car in on a Monday afternoon and was able to get it back on Friday afternoon. Wow! Great job Trish, great job State Farm! I think it is rare to get that kind of service anymore.
David G."
"Hey, David! Thank you for taking the time to share your experience after such an unexpected situation with your car. I know dealing with damage from hitting a deer can feel overwhelming, so I’m very happy we could help make the process easier and get everything moving quickly for you. It’s great to hear the rental coordination and repair process went smoothly and that you had your car back sooner than expected. Your comments about the service you received truly mean a lot to me and my office. We appreciate your support and the opportunity to be there for you when you needed us."
Melissa Diehr
May 6, 2026
"Trish is amazing. She is so helpful and gets things done quickly. Great agency."
matt dean
April 20, 2026
"Trish from State Farm was AMAZING! Her patience and kindness were genuine and she helped me save approximately $1200 a year on my auto insurance! I am recommending her to everyone I know"
Molly Lasagna
March 9, 2026
"Garrett was very helpful and got me a great rate for my car insurance! Thanks again!"
Andrea Fritz
March 6, 2026
"I highly recommend using this insurance agent. We have been using this State Farm Agent for years. They are amazingly helpful and easy to deal with. The prices are lower than online companies and you get to talk to a real person when you need to."
SuperBigEv
September 26, 2025
"Excellent communication and service!"
"Thank you! I'm happy to hear you appreciated the communication and service. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
William Hughes
April 29, 2025
"Excellent, friendly, compassionate service. Very quick to respond and easy to follow instructions when filling a claim. Quick to settle claim and arrange repairs. Love my State Farm family."
"Thank you, William, for your kind words! I’m happy to know that you found our service friendly and compassionate. It’s great to hear that the process was smooth and efficient for you. We’re always here to help with any future needs or questions you may have."
connor bidwell
April 4, 2025
"Garrett Deserves a raise 👏 5/5 stars he explained every policy and showed me multiple options He is awesome 5/5 we worked out a policy for me 👍"
"Thank you, Connor! I'm delighted to hear that Garrett was able to assist you so effectively by explaining every policy and presenting multiple options. It's wonderful to know you found the right policy. If you have any more questions, feel free to reach out. We're here to help!"
Kristi R
March 23, 2025
"I've been at this office for about 10 years and they have done amazing. I switched to them because my previous State Farm office fell flat with customer service. I live 2 hours from this office now and refuse to switch to anyone else. This team has never been a disappointment and has always done their best to get me the best rates. They have excellent communication, great rates and go above and beyond. Thanks so much for being my agent and the best team around!"
"Kristi, I'm so happy to hear about your positive experience over the past decade! It's wonderful to know that our team's dedication to providing excellent communication and competitive rates has made a difference for you. Your loyalty, even from two hours away, truly means a lot to us. Thank you for your kind words, and we're always here to assist with any future needs or questions you may have!"
Lia Turner
February 18, 2025
"Our family would like to thank Kia Kiersten at State Farm Insurance for her wonderful personality and professional skills in taking care of our insurance needs. You are awesome! The Turner Family"
"Thank you so much for your kind words! We're so happy to hear that Kia's wonderful personality and professional skills made a positive impact on your insurance experience. Your appreciation means a lot to us. If you have any other questions or needs, please don't hesitate to reach out."
Joe Schubert
January 30, 2025
"Kia was very helpful by making my claim and setting up the appointment with Safelight to get the rear glass replaced."
"Thank you, Joe, for sharing your experience! I'm happy to hear that Kia was able to assist you with your insurance needs and coordinate your rear glass replacement. Our team is here to help with any questions you might have."
Kali Lechtanski
October 2, 2024
"I was with Michael Szafranski State Farm for about three years until I switched to a new agent last week. I tried for the last two pay cycles to get an answer as to why my bill had gone up about $50 a month (with no incidents/tickets on my part) and both representatives that I talked to said they had to contact billing and would call me back. I never heard anything back from either representative. That on top of calling and constantly getting their voicemail, was very frustrating. The new State Farm agent was able to take one look at my renewal and give me advice on how to get the bill reduced back to the initial price that I had been paying. I was very pleased with them up until this instant but the way my questions were handled was very poor."
"Kali, thank you for sharing your experience with our office. I'm genuinely sorry to hear about the frustration you faced with your billing inquiries and the difficulty in reaching us. We strive to provide excellent service, and it's clear we fell short in this instance. Your feedback is invaluable, and we'll use it to improve our communication and responsiveness. If you have any further questions or need assistance in the future, please don't hesitate to reach out to our office.
- Michael Szafranski - State Farm Insurance Agent, Pinckney, MI"
Josh Hancock
September 27, 2024
"The best insurance company I have ever had hands down. everyone is so helpful and kind. I wouldn't recommend anyone but state farm pickney . Long time satisfied customer ."
"Josh, thank you so much for your kind words and for being a long-time satisfied customer! We're glad to hear that you find our team helpful and kind. Your recommendation means a lot to us. If you ever need anything, don't hesitate to reach out.
- Michael Szafranski - State Farm Insurance Agent, Pinckney, MI"
Brandon Hoskins
June 25, 2024
"Just had to file a claim on a cracked windshield. Process was smooth and painless!"
"Brandon, we're thrilled your claim experience for the cracked windshield was smooth and painless! Our team is pleased to have assisted you efficiently. Thank you for choosing our office for your insurance needs! Michael Szafranski - State Farm Insurance Agent, Pinckney, MI"
Christian Reeder
June 24, 2024
"The salesman Garrett I talked to was very helpful and understanding of my situation. He talked me through the whole process and made it a walk in the park. I was a little nervous dealing with insurance being a first time homebuyer, but State Farm made it easy!"
"Christian, I'm thrilled to hear that Garrett provided you with exceptional service during your first home insurance experience! We're pleased to have made the process easy and smooth for you. If you ever need assistance in the future, our office is here to help. Thank you for choosing State Farm! - Michael Szafranski - State Farm Insurance Agent, Pinckney, MI"
Roger The Tinker
June 14, 2024
"Mike and his group are friendly."
Stephanie McKay
April 3, 2024
"So far my experience here has been amazing! After my insurance with my last company increased by ALMOST DOUBLE I had to figure out why and what to do. They explained everything to me in a lot of detail to make sure I understood why my premium was the amount it was and got me the lowest premium possible! When I moved they made it a quick and easy process for me and adjusted my premium accordingly! Very happy with their services this far!!"
thehookup
February 29, 2024
"Very kind folks with insurance that is local so that's cool"
Kyle LaPree
February 9, 2024
"Great Staff and are very amazing to deal with"
Morgan Rothe
February 8, 2024
"Great insurance man
Got me a policy when no one else could add an affordable price would recommend to anybody 10 out of 10 all the way around"
Christopher J. Albrecht
January 19, 2024
"Like a good neighbor state farm is there Mike's the your guy seriously they're a bunch of great folks up in there."
Allie
November 17, 2023
"I'm writing this review because of the great care I have received by the owners Mike and Arlesa. Not only do they make sure we are taken care of every step of the way through our home claims but they also take care of our customers that we send to them for side by side insurance. Thank you guys for always being there for us! Shawn and Allie (Arbor Master & Outlaw Performance)"
Noor Alyassiri
November 14, 2023
"I had the best experience here I Łövë this company they are amazing understanding and they help in anyway I am very happy with the service specifically with Garrett he was an amazing person to work with and I’m sure they are all amazing I am so happy to be with and them and hopefully forever do not hesitate one bit on getting insurance with them at all"
Kallie Caldwell
October 20, 2023
"I always get the help I need from Garret and everyone that is usually working and love this insurance company never have I had a bad experience always fantastic time."